Tixton - Agricultural Technology Solutions

1. Information We Collect

At Tixton, we collect various types of information to provide and improve our AI agriculture platform services. This information helps us understand how you use our platform and allows us to deliver personalized educational content.

Personal Information

When you create an account or interact with our platform, we may collect:

Full name and contact information including email address and phone number
Educational background and professional experience in agriculture
Geographic location and farming operation details
Payment information for premium services (processed securely through third-party providers)
Profile preferences and learning objectives

Technical Information

Our platform automatically collects certain technical information:

IP address and browser information
Device type, operating system, and unique device identifiers
Platform usage patterns and feature interactions
Cookie data and session information
Learning progress and course completion data

2. How We Use Your Information

We use the collected information for several legitimate business purposes that directly benefit your learning experience and platform functionality.

Educational Services: To provide personalized learning recommendations, track your progress through our AI agriculture courses, and customize content based on your specific interests and farming background.
Platform Improvement: To analyze user behavior patterns, identify popular content areas, and develop new features that enhance the overall learning experience for our community.
Communication: To send you course updates, new content notifications, and important platform announcements. You can opt out of promotional communications at any time.
Support Services: To respond to your inquiries, provide technical assistance, and resolve any issues you may encounter while using our platform.
Security and Compliance: To protect our platform from unauthorized access, prevent fraud, and ensure compliance with applicable laws and regulations.

Data Processing Legal Basis: We process your personal information based on your consent, our legitimate business interests, contractual necessity, and legal compliance requirements under applicable privacy laws.

3. Information Sharing and Disclosure

Tixton values your privacy and limits information sharing to essential business operations and legal requirements. We never sell your personal information to third parties for marketing purposes.

Sharing Category	Purpose	Data Protection Measures
Service Providers	Cloud hosting, payment processing, email delivery	Contractual data protection agreements, encryption
Educational Partners	Course content development, certification programs	Limited data sharing, anonymization where possible
Legal Compliance	Court orders, regulatory requests, law enforcement	Minimum necessary disclosure, legal review process
Business Transfers	Mergers, acquisitions, asset sales	Due diligence protections, user notification

All third-party service providers are required to maintain appropriate security measures and use your information only for the specified purposes outlined in our agreements with them.

4. Your Privacy Rights

Depending on your location, you may have specific rights regarding your personal information. We respect these rights and provide mechanisms to exercise them effectively.

Access and Control Rights

Access: Request a copy of the personal information we hold about you
Rectification: Correct any inaccurate or incomplete personal information
Deletion: Request deletion of your personal information in certain circumstances
Portability: Receive your data in a structured, machine-readable format
Restriction: Limit how we process your personal information
Objection: Object to processing based on legitimate interests

Exercising Your Rights

To exercise these rights, contact us using the information provided at the end of this policy. We typically respond to requests within 30 days and may require identity verification to protect your privacy.

For residents of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information.

5. Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

SSL/TLS encryption for data transmission
AES-256 encryption for data storage
Regular security audits and vulnerability assessments
Multi-factor authentication for administrative access
Automated backup systems with geographic redundancy

Organizational Measures

Employee privacy training and confidentiality agreements
Principle of least privilege access controls
Incident response procedures and breach notification protocols
Regular privacy impact assessments for new features
Third-party security certifications and compliance audits

Data Breach Response: In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities within 72 hours as required by law, along with steps you can take to protect yourself.

6. Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information and how you use our platform.

Retention Periods

Account Information: Retained while your account is active, plus 3 years after closure
Learning Progress Data: Retained for 5 years to maintain educational records
Payment Information: Retained for 7 years for tax and accounting purposes
Technical Logs: Retained for 18 months for security and performance analysis
Marketing Communications: Retained until you unsubscribe or object to processing

Deletion Procedures

When retention periods expire or you request deletion, we securely delete your information using industry-standard methods. Some information may be retained longer if required by law or for legitimate business purposes such as fraud prevention.

You can request immediate deletion of your account and associated data at any time through your account settings or by contacting our privacy team directly.

7. International Data Transfers

Tixton operates globally, and your personal information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for these transfers.

Transfer Safeguards

When transferring data internationally, we rely on:

Standard Contractual Clauses approved by regulatory authorities
Adequacy decisions for countries with equivalent privacy protections
Binding Corporate Rules for transfers within our corporate group
Your explicit consent for specific transfer purposes

Our primary data processing occurs in the United States, with backup systems in the European Union. All international transfers comply with applicable privacy laws including GDPR and CCPA requirements.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your platform experience, analyze usage patterns, and provide personalized content. You have control over these technologies through your browser settings and our cookie preferences center.

Cookie Categories

Essential Cookies: Required for platform functionality and security
Analytics Cookies: Help us understand how users interact with our platform
Preference Cookies: Remember your settings and customization choices
Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness

You can manage your cookie preferences through your browser settings or our cookie consent banner. Disabling certain cookies may limit some platform features, but essential functionality will remain available.

9. Children's Privacy

Our platform is designed for adult learners and professionals in the agriculture industry. We do not knowingly collect personal information from children under 13 years of age without parental consent.

If we discover that we have collected information from a child under 13 without proper consent, we will delete that information immediately. Parents who believe their child has provided information to us should contact our privacy team for assistance.

Educational Institution Use: If educational institutions use our platform for students under 18, additional protections and parental consent mechanisms apply according to FERPA and other applicable educational privacy laws.

10. Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through email or prominent platform notices.

Notification Process

Material changes: 30-day advance notice via email and platform notification
Minor updates: Notice through updated policy posting date
Legal requirement changes: Immediate implementation with prompt user notification

Your continued use of our platform after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may close your account and discontinue using our services.

Privacy Policy